Flat rate pricing is a pricing structure that charges a single rate instead of charging for time and materials. It involves charging a one time fee that encompasses the actual repair and labor as well as all the overhead (vans, gas, electricity, etc.) Most customers prefer this structure as it’s easy to understand and less of a hassle. Contractors like it because they make more money.
Presenting an overall price before a technician starts working is beneficial to the business and the customer. The customer gets a single price and doesn’t have to worry about how long it’s going to take. No more watching the clock and worrying about the labor cost per hour. The customer is more likely to pay right away than to wait for a bill and question the cost.