Know exactly what customers have service/maintenance agreements, what type they have and when they’re due for visits or renewal.
Your maintenance visit schedule is automatically set so nothing falls through the cracks. Keeps customers happy and saves time!
Customizable phone and email reminders encourage customers to call and confirm a day and time for their maintenance visit. No more tracking THEM down!
You get full reporting to see how your service/maintenance agreement program is performing with up-to-the-minute reports. How much are your agreements worth?
Easily manage all of your agreements customers from one location. With a dashboard showing you all of your past, tentative, scheduled and upcoming visits, life just got much easier!
Easily and professionally present your service agreement program. Track sales from field. Market to non-agreement customers and sell more plumbing, electrical, and HVAC service contracts.
Know at a glance exactly which customers need maintenance visits and when. Detailed reporting on every customer is available in an instant.
Automatically remind your customers when maintenance is due with customizable email and phone calls. They’ll call you to schedule their appointment which is a huge time saver!
Service and maintenance agreement software with no setup fee, no contract, and no cancellation fee!
You have the questions and we have the answers. Every once in a while a question pops up that our stellar sales team graciously answers. When we see the same question about our maintenance service agreements a few more times—we add it here.
Yes! You can add your own personal greeting to your emails and phone messages that Coolfront will send out.
Unfortunately not. The customer will have to call or email you to schedule.
No, however, if you set them up for monthly billing the maintenance agreement contract continues until they cancel. If they are set up as a yearly contract, you will have to notify them to renew. So it is to your benefit to set up agreement customers for monthly billing.
Currently, the two programs are separate. When an appointment has been scheduled in Coolfront Agreements you will simply create a new work order for the job inside Coolfront Mobile.
Yes, if you wish to purchase the materials separately you can do so for a one time payment of $349 via PayPal. Otherwise the marketing bundle is included with your initial purchase of Coolfront maintenance agreements.
Since Coolfront Agreements works on any browser, you can access the program on any phone, tablet or computer in your company!
Coolfront Agreements has a partnership with Payment Processing Consultants where you could request a merchants account. We also have a partnership with Forte (a payment solutions company) where you could get access to the payment gateway using your merchant account. The Forte payment gateway can then be accessed directly from within Coolfront Agreements.