With Coolfront Books You Can Expect To…
Flat Rate Is Great
Get less pushback from customers when you present the price upfront. You’ll make more money too!
A Ginormous Database
Coolfront’s Flat Rate Pricing Books include 35,000 HVAC, Electrical and Plumbing repairs which are constantly updated so your price is always right.
Set YOUR Pricing
Set your pricing based on YOUR needs to turn a profit on every repair. Request new pricing books as often as every 90 days to stay up to date and profitable.
Happy Customer = Happy Business
Easily get your customer’s approval in advance and avoid the dreaded discount hassles.
Give THEM the Choice
Repair or Replace? Knowing the price upfront lets them make the best decision.
Tick Tock
Your customers won’t watch the clock because the price is the price. There’s no haggling!
Impress your Customers
Customers are impressed when they see the repair fee from your flat rate pricing books. They’ll know you’re on the ball!
Coolfront Books Are Zero-Cost,
Here’s How It Works:
We add $2 to the flat-rate price of every repair. Run 58 service calls a month, recover Coolfront Books fees for first user. For each additional user, run 20 service calls, recover the Coolfront Books fees
Here’s an Example:
- You need to replace a part on a customer’s system.
- You search the printed Coolfront Pricing Book and find the correct repair. The fee is $395.00 for the needed repair.
- Coolfront Books adds in $2, so $397.00 is the price presented to your customer from the Coolfront Book.
- You collect $397.00 and your net cost for using Coolfront Books on that service call is $0.
Here are the Monthly Fees You’ll Be Recovering:
- $115 monthly (for one Coolfront Books license)
- $40 monthly (for each additional license)
A One-Time $595 Activation Fee Covers:
- Custom configuration of flat rate pricing system based on your needs
- Professional consulting on initial configuration
- Cloud-based access to view and customize your flat rate pricing books
- Personalized implementation training with our dedicated Trade Specialist
What Is Flat Rate Pricing?
Frequently Asked Questions
You have the questions and we have the answers. Every once in a while a question pops up that our stellar sales team graciously answers. When we see the same questions a few more times—we add it here.
What is the Coolfront Price Book?
These are three-ring bound price books that will be used by your HVAC technicians, plumbers, or electricians in the field to look up and quote repair fees to your customers.
How many pages should my Coolfront Books contain?
There is no correct or one-size-fits-all answer to this question. Each company has unique needs and circumstances and thus will have its own best practices. Our best advice is to track your service invoice data over time and customize your book as you become confident in what your technicians are using and need. Be careful not to reduce your guides too drastically. While a smaller guide seems desirable, not having the pricing available when on a service call can cause confusion for your technician or customer and result in a poor customer experience. You also now have the option to have zero pages in your book and just use the digital version!
How often do new Coolfront Books ship to my company?
New pricing guides do NOT automatically ship to your company. New or additional guides will only be shipped when your company completes a Coolfront Books Update Request. Your Coolfront Books are shipped directly from our production facility in Rochester, NY and contain the latest pricing information available at the time of shipment. Updates are available as often as every 90 days.
How often should I update my pricing?
We offer seasonal updates every 90 days. We do not recommend going past 12 months so that your data does not get out of date. This enables you to keep up with the rising cost of doing business and to make adjustments to account for changes in your service department.
What is a Coolfront Books Update?
A Coolfront Books Update is a procedure your company follows to generate fresh pricing based on new or more current information. An Update also includes any customizations to your Coolfront Books that your company wishes to make.
How do I complete a Coolfront Books Update?
It’s a breeze to update your Coolfront Books system. And you can update every 90 days! Log in to CoolfrontBooks.com and select the book you want to update. If you need help, we’re happy to help out. Or, you can click here to see how!
What is a Dealer Specified Repair?
A Dealer Specified Repair is a repair that is defined by an individual contractor and added to their Tech Guide only. Dealer Specified Repairs (also known as DSRs) are NOT added to the national Coolfront Books database or any contractors guides outside of the contractor who defined them. DSRs are a way to account for repairs that are not included in the national Coolfront Books database.
What is a Coolfront Books Edit?
Before you run an Update, we recommend you login to CoolfrontBooks.com to create what is called a Coolfront Books Edit. A Coolfront Books Edit is a list of all changes you wish to make to your next set of guides. This includes changes such as labor rate increases, column heading customizations, and inclusion or exclusion of any tabs, brands, or repairs from your printed Tech guide just to name a few. All of these edits are easily made on the CoolfrontBooks web site.
What if I don't find a repair in my Price Book?
While our national database contains over 30,000 repairs, not all repairs are printed in your Price Book. If you don’t find a specific repair printed in your book, login to CoolfrontBooks.com and search for the repair online. If you find the repair on the website, you can choose to print it in your next Coolfront Books Edition. If you fail to find the repair in our national database, then proceed to add the Dealer Specified Repair. Remember, as always you can contact Coolfront Support to review the steps to add such a repair.