What is the Coolfront Price Book?
These are three-ring bound price books that will be used by your HVAC technicians, plumbers, or electricians in the field to look up and quote repair fees to your customers.
How many pages should my Coolfront Books contain?
There is no correct or one-size-fits-all answer to this question. Each company has unique needs and circumstances and thus will have its own best practices. Our best advice is to track your service invoice data over time and customize your book as you become confident in what your technicians are using and need. Be careful not to reduce your guides too drastically. While a smaller guide seems desirable, not having the pricing available when on a service call can cause confusion for your technician or customer and result in a poor customer experience. You also now have the option to have zero pages in your book and just use the digital version!
How often do new Coolfront Books ship to my company?
New pricing guides do NOT automatically ship to your company. New or additional guides will only be shipped when your company completes a Coolfront Books Update Request. Your Coolfront Books are shipped directly from our production facility in Rochester, NY and contain the latest pricing information available at the time of shipment.
How often should I update my pricing?
We offer seasonal updates every 90 days. We do not recommend going past 12 months so that your data does not get out of date. This enables you to keep up with the rising cost of doing business and to make adjustments to account for changes in your service department.
What is a Coolfront Books Update?
A Coolfront Books Update is a procedure your company follows to generate fresh pricing based on new or more current information. An Update also includes any customizations to your Coolfront Books that your company wishes to make.